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Boil water advisory issued for Westshore 

Township of Severn has issued an emergency boil water notice and is requesting that Westshore residents on municipal water and wastewater stop usage as of April 1 at 10:00 p.m. until further notice.

Due to the recent ice storm and continuing hydro outage, the water and wastewater facilities for the Westshore area have been using an industrial generator to provide hydro to the site. On the evening of April 1, the Westshore generator failed from prolong use. Township staff are working on remediating the issue and hope to have water and wastewater services operational as soon as possible. A 24-hour potable water station has been setup at the Coldwater Water Supply and Distribution System at 14 Sheridan Drive, Coldwater.

Township staff are knocking door-to-door to advise affected residents of the boil water advisory and that wastewater use needs to be limited.

Residents and properties in Westshore are required to boil water before consumption. Customers in the areas under the advisory may experience low water pressure or no water.

Please avoid all unnecessary water use. If you must use your water, boil the water before drinking, cooking, or washing. Or you can use bottled water as an alternative to boiling your water. To boil your water correctly, using a clean pot, bring the water to a full, rolling boil. Let the water boil for one minute. 

If you have any questions or concerns, please contact the Customer Care Team or the Simcoe Muskoka District Health Unit. This advisory is expected to be in place until at least Saturday, April 5, 2025. 

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Ice storm information and resources

Information on the County of Simcoe, area municipalities and cities' response to the ice storm can be viewed at: Ice Storm Information - Simcoe County.

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Customer Care Team
Phone: 705-325-2315
Email the Customer Care Team

Contact us

1024 Hurlwood Lane
Severn, Ontario

Phone: 705-325-2315
Fax: 705-327-5818
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