Water meter readings start February 24

Water meter readings are starting the week of February 24 and are expected to be complete by March 14. 

Please make sure there is a clear path to the remote reading device for your water meter. Keeping a path clear of snow, ice, and other obstacles ensures that our meter reader can get to your reading device to get consistent water readings.

The reading device for your water meter is a small black touchpad (the size of a cell phone), generally located on the front exterior of your home, and connected by a wire to your water meter inside the house. The word Sensus is embossed on the front of the touchpad. 

New eServices portal

You can easily view and manage your water and sewer bill and payments through our eServices portal. This user-friendly portal is accessible anytime and anywhere; simplifying how you view, manage, and pay your bills. 

To go paperless and receive your bill by email, please register for a user account on our eServices portal. If you need assistance to register for your eServices account, please contact our Customer Care Team.

Learn more about due dates and payment options our our Paying Your Bill page.

Contact us

Customer Care Team
Phone: 705-325-2315
Email the Customer Care Team