Recreation Programs

If you would like to withdraw from a program and request a refund, you need to complete the Recreation Refund Request. We will issue a full refund in the event that:

• Township of Severn cancels or changes program details and you are no longer able to attend
• you request a refund for medical reasons and provide a doctor's note

Please note

• all refunds will be pro-rated from the request date and subject to a $20 fee
• if a participant is withdrawn from a program by an instructor due to incompatibility, we will issue a pro-rated refund

All programs will need to meet the following transfer guidelines:

• transfers from one class or program to another is based on space and availability
• transfers will be permitted up to and including the third lesson in a program

Every effort will be made to make up any cancelled or postponed classes. We will not issue refunds if a class is cancelled. Please note that participants advising an instructor, reception staff or not attending class is not considered notice of program cancellation.