Back to Search
Water and sewer bills will arrive this week
Register for our new E-services portal to access your bills online
As a reminder, the Township of Severn has launched our new E-Services portal that will allow our community to access to water and sewer and tax billings online in one secure account. Service for our previous e-billing site (E-Commerce) has been discontinued.
If you wish to start or to continue receiving your water and sewer bill by email, please register for a new user account on our new E-Services portal.
How to register
If you have not yet registered for an E-Services account , you will find detailed instructions on how to register on the back of your water and sewer bill.
There is a unique sign-up key and customer code located on the back of your water and sewer bill that you will need to enter to create your account at https://eservices.severn.ca.
After you subscribe, you will be able to view your bill online and your bills will continue to be sent to you via email.
Visit the new E-Services portal to continue your e-billing service or to register as a new user
Water and sewer bill due dates
Bills are due on:
- July 31
- October 31
If you haven’t received your water bill, please contact us and we can help.
Payment options
You can pay your water and sewer bill in a variety of ways.
| Online and telephone banking |
| You can pay your water and sewer bill through online banking at most Canadian banks. You will need to add your new Utilicode number to your online banking (found above your civic address on the top right of your bill) to pay your bill online or by telephone banking. |
| Credit card (Mastercard or Visa only) |
|
You can pay your property tax bill on the E-Services portal or in person at our Administration Office located at 1024 Hurlwood Lane in Severn with Mastercard or Visa only (we do not accept credit cards other than Mastercard or Visa). If you choose to pay using Mastercard or Visa, a two percent fee will be applied to your bill. The Township is required to pay a merchant fee (surcharge) to cover the cost of processing each credit card transaction. This fee is applied as a cost-recovery measure to only those transactions that are paid by credit card, and not to other forms of payment. |
| In person |
|
You can pay your water and sewer bill in person at the Administration Office located at 1024 Hurlwood Lane in Severn. We are open Monday to Friday from 8:30 a.m. to 4:30 p.m. You can pay with cash, credit card (Mastercard or Visa only), debit, or cheque. If you choose to pay using Mastercard or Visa, a two percent fee will be applied to your bill. The Township is required to pay a merchant fee (surcharge) to cover the cost of processing each credit card transaction. This fee is applied as a cost-recovery measure to only those transactions that are paid by credit card, and not to other forms of payment. After-hours paymentsYou can also place your utility payment in the after-hours drop box located outside the front of the Administration Office. |
| By mail |
|
Please make your cheque payable to Township of Severn and mail to: Township of Severn |
| At your bank |
| Visit your bank branch with your bill to make the payment. |
Pre-authorized payment plan
Pre-authorized payment plans allow you to set up automatic withdrawals from your account in order to pay your water and sewer bill.
If you were previously registered for our pre-authorized payment plan prior to June 2024 and the launch of our E-Services portal, your payment will be withdrawn as per your payment plan. If you would like to receive your bill by email only (paperless) please register for your new E-Services account. To register for the preauthorized payment plan, please complete our online form.
Sign-up for the pre-authorized payment plan
Severn Bulletin
We're committed to water conservation and source water protection to ensure our community has clean and safe drinking water—now and in the future. Severn's July Bulletin provides important information for our community about our water supply and distribution system.
Information in the July Bulletin includes:
- water and sewer rates
- about our Drinking Water Quality Management System (QMS) Policy
- details on the Lawn Watering By-law
- how to report a suspected blue-green algae bloom
Stay informed
Stay up to date on the progress of the E-services portal or our projects and programs by subscribing to our News and Notices. Visit our website to learn more or follow us on Facebook, X, or Instagram.
Staff contact
Julie PurvisRevenue Officer
Phone: 705-325-2315 x221
Email Julie